Shipping policy

Shipping & Delivery Policy

Shipping

We ship our products within Germany as well as to selected international countries.
Exact shipping costs and delivery times vary depending on the destination country and product.
Shipping costs will be shown during the checkout process before you complete your order.

Within Germany, shipping is usually €6.49, and free for orders over €75.

Delivery Time

We ship with DHL. Unless otherwise stated, the delivery time within Germany is typically around 5 business days.
For international deliveries, the delivery time may vary depending on the destination country.
Exact delivery times will be displayed during checkout.

Shipment Tracking

As soon as your order has been shipped, you will receive a shipping confirmation including a tracking number.
You can use this number to track the status of your shipment online.

Returns

If you are not satisfied with your order, we offer a return option.
Please refer to our return policy and contact our customer service for further return instructions.

Customer Service

Our customer service is happy to help with any questions about shipping, delivery, or returns.
Simply send us an email at info@litowelt.com.